Our Client:
A leading provider of insurance and financial solutions to enhance well-being and financial security globally.
Job Description:
- Bachelor’s Degree in information technology, computer science, or related field.
- At least six years of experience in system requirement analysis and IT-related project management.
- Strong technical knowledge in case management and business process-related system implementation, web-based solutions, cloud-based technologies, document management systems, data analytics platforms, and Microservices architecture.
- Excellent interpersonal, communication and presentation skills. Effective analysis, user interviewing and problem-solving skills. With a good command of spoken English and Chinese languages.
- Experienced in project and quality management. Competent in relevant methodologies (e.g. PMP, Agile) and standards (e.g. ISO), and experience in programming/scripting languages (such as Java), data visualisation software (such as Microsoft Power BI), and artificial intelligence technologies is an advantage.
- Able to work either independently or closely with project teams. Proactive and confident.
Job Requirements:
- Determine organisational and operational objectives by conducting business impact analysis, capturing and documenting requirements, evaluating and designing technical solutions, and assisting in process change management.
- Participate in and manage projects by identifying milestones, forming project teams, tracking activities, monitoring resources, resolving problems, recommending actions, and managing deliverables.
- Perform quality assurance activities, prepare end-user training and user guide materials, conduct user briefing sessions as part of the change management activities.
- Provide technical consultancy to different IT teams and business users by keeping abreast of the latest technologies, benchmarking best practices and principles, and participating in relevant educational workshops.
- Contribute to team effort by providing daily user support and training, promoting and adhering to IT strategy and organisational roadmaps, and building good relationships among IT, business partners, and other stakeholders.