Our client, a leading international bank, is looking for a Vice President to join their Transaction Banking team to cope with the Personal Banking business expansion.
Job Description:
- Develop and execute transaction banking growth strategies to boost the usage of payment services and share of wallet.
- Own the digital journey of payment services and constantly explore product innovation, optimization and seamless experience.
- Lead the team to interact with various stakeholders on the design of end-to-end digital payment journey and ensure adequate transaction security for clients.
- Heavily involve in system enhancement projects with close collaboration with the technology team to deliver system changes.
- Develop robust MIS and derive concrete insight to understand customer behavior and usage trend, and in turn drive continuous advancement of payment experience.
- Keep abreast of the latest market landscape to ensure bank’s competitiveness and actively capture opportunities to bring innovative payment solutions.
- Work with internal stakeholders in the planning, development and implementation of creative marketing campaigns to drive the usage of payment services and boost the customer stickiness.
- Ensure product control and always adhere to internal policies and external regulations.
- Empower and motivate teammates to sustain a capable and high-performing team.
Job Requirements:
- Bachelor’s degree in Finance or other relevant qualifications.
- Minimum of 8 years of relevant experience in payment services, retail digital experience and/or customer journey development.
- Strong project management ability to manage complex projects with multiple deadlines and shifting priorities.
- Result-oriented with proven track record of driving business growth and delivering results.
- Excellent interpersonal skills to communicate and collaborate with various stakeholders and the technology team.
- Strong client-centricity to deliver seamless digital payment journey with innovative ideas.
- Proficient in both English and Chinese.
Languages
Fluent in Cantonese and Mandarin