Our Client:
Our client is seeking a business analyst to improve insurance operations through process analysis and project support. The incumbent will work with different teams to find better ways of working and help implement changes.
Job Description:
- Review current processes to find areas for improvement.
- Work with various operation teams to design and implement better ways of working.
- Analyze data to support decisions and track results.
- Help with system changes and new projects.
- Prepare reports and training materials.
- Communicate with different departments.
Job Requirements:
- Degree holder in Business Administration or related discipline.
- Minimum 3 years’ experience in business analysis, preferably in insurance or financial services operations.
- Proven track record in process improvement methodologies (Lean, Six Sigma) and project management.
- Strong technical skills in data analysis tools (Excel, Power BI, Tableau) and workflow automation.
- Excellent problem-solving abilities with a customer-centric approach.
- Outstanding communication skills in English and Chinese including Mandarin.
- Candidate with less experience will be considered as Assistant Officer.