Our Client:
The job holder will provide essential administrative and operational support to the POS team. This role ensures the smooth functioning of policy-related processes, maintains accurate records, and delivers exceptional service to policyholders.
The incumbent will be reporting to Manager directly.
Job Description:
- Process and maintain accurate policyholder records, ensuring compliance with company policies and regulatory standards.
- Serve as the primary point of contact for policies inquiries, providing timely and professional assistance via phone or email.
- Update and manage policyholder data in the company’s database or system, ensuring data integrity and completeness.
- Prepare and distribute policy-related documents, such as renewal notices, endorsements, and cancellations.
- Assist in audits and regulatory reviews by organizing and maintaining accurate policy documentation.
Job Requirements:
- Bachelor Degree in business administration or a related field is required.
- 1-2 years of experience in an administrative preferably in insurance or financial services.
- Detail oriented, multi-tasking, prioritize in a fast-paced environment.
- Good organizational and commitment to accuracy.
- Excellent written and verbal skills of English and Chinese.