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Senior Application Production Support Manager / Vice President, equities support – US Bank

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Information Technology
Job Ref. SPGHK038202205122
Location Hong Kong
Date posted 2022-05-12

US Bank

 

Job Description:

  • Manage application support team
  • Provide technical oversight across systems and applications, leverage skills across multiple application support areas
  • Problem diagnosis, resolution analysis, and liaise with business and system groups to follow through the support item_
  • Manages customer satisfaction requirements of operational procedures to achieve a suitable outcome for all stakeholders

 

Job Requirements:

  • Bachelor Degree holder
  • 6+ years in equities support experience
  • Experienced in supporting equities electronic execution is a plus
  • Extensive people management skill
  • Excellent problem-solving and communication skill
  • Excellent command of both spoken and written English

 

Languages
Fluent in English

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