Our client – an insurance company is currently looking for a Portfolio Management expertise to drive and implement marketing plan and initiatives.
The incumbent will be reporting to Manager directly.
Job Description:
- Drive, plan and implement marketing initiatives and deliverables of retention strategy
- Implement and deliver customer value initiatives in line with propositions and business strategy to create and deepen relationship with customers and customer experience.
- Collaborate with different business units to manage projects and product initiatives
- Manage products and sales operation
- Propose annual business plan for General Insurance and Medical Bancassurance portfolio management
- Provide necessary customer behavioral insights including segmentation and customer experience to formulate annual customer contact plan and enhance customer campaign results
- Work with Compliance/Risk and Controls to ensure achievement of satisfactory standard for all clients
- Ensure adherence to governance and comply with regulations and requirements from internal policies and regulatory requirement
Job Requirements:
- Bachelor degree in Business Administration, Marketing or related discipline
- Minimum of 5 years relevant working experience in banking / insurance ideally with medical or general insurance
- Good knowledge and experience in direct marketing and retention
- Strategic planning with sound project management experience
- Strong sense of ownership and service oriented to ensure efficiency and effectiveness of customer service processes