Job Seekers

Responsibilities:

• Handle on day-to-day enquiries and requests from customers and different distribution channels both phone in / walk in teams / email.
• Provide customer service, handle follow-up enquiries and problem solving in relation to after-sales and new business service issues.
• Cooperate with other teams and team members to ensure timely resolution of customer requests and problems.
• Support ad hoc projects and administrative work.

Job Requirements:

• Degree holders with 3~5 years of insurance experience; Post-Secondary or Diploma with 4~6 years of insurance experience.
• Obtained in IIQE Paper I, III and V and MPF intermediaries’ examination is preferred.
• Work under pressure with positive working attitude.
• Strong customer service mindset and communication skills.
• Familiar in Microsoft Office & Chinese Input.
• Proficient command of spoken and written English and Chinese (Cantonese & Mandarin).
• Candidates with less experience will be considered as Officer