Job Seekers

Customer Service Officer / Relationship Officer

Banking & Finance
Job Ref. SPGHK0162015076
Location Hong Kong
Date posted 2017-11-24

Our client, a leading bank, is looking for an experienced Customer Service Officer / Relationship Officer¬†to join their branch distribution team to cope with the bank’s expansion.



  • To be a team member of Branch Distribution & Services Department
  • To build long-term relationships with customers
  • To identify customers’ needs and match their needs with appropriate products and services
  • To acquire new customers through sales and marketing activities
  • To coordinate in-branch and off-site promotions



  • University graduates preferred, with a minimum of 1- 2 years’ banking experience providing financial services to retail customers
  • Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted / Qualified Securities Dealer
  • Passes in the Insurance Intermediaries Qualifying Examinations
  • Sound knowledge in retail banking products & services, and able to ensure excellent services are delivered
  • Pro-active, mature, independent, customer-focused, and pleasant
  • Proficient in both spoken and written English and Chinese, knowledge of Putonghua will be an advantage

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