Our client is currently looking for a Medical Claims Manager to manage their Medical Claims team.
The incumbent will be reporting to Department Head directly.
Job Description:
- Lead and manage the team to providing all-rounded Medical claims services and support.
- Provide quality customer service and compliant handling in a professional and effective manner.
- Monitor and review claim processing practice, procedure and turnaround time; Coordinate with administration team for claims operation and admin tasks.
- Conduct claims control and data analysis.
- Provide training to claims assessors.
- Participate in service meetings with client groups and attend staff benefit briefing sessions when necessary.
- Participate in ad-hoc projects and reporting.
Job Requirements:
- University graduate with FLMI or equivalent
- 7 – 8 years’ experience in Medical Claims / Life Claims with at least 3 – 5 years in supervisory role.
- Good understanding on medical and surgical procedures, policy plan set up and benefit
- Ability to assess business priorities, Excellent problem solving, coaching and interpersonal skills
- Good communication skills in both English and Chinese
- Good in MS Word, Excel, PowerPoint, Proficient in MS Office and Chinese word processing.