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Assistant Manager – Claims Admin

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Insurance
Job Ref. SPGHK0222019150
Location Hong Kong
Date posted 2019-02-19

Our client is currently looking for an Assistant Manager taking care of their claims administration function.

The incumbent will be reporting to Department Head directly.

 

Job Description:

  • Assist the team to achieve and maintain service standard and smooth operation.
  • Responsible for claims assessment, handle claims related enquiries and complaints.
  • Create claims guidelines for new products and prepare claims manual from time to time.
  • Work with auditors for claims audit.
  • Participate in system design and UAT testing.
  • Convey training to internal staff and agency force.
  • Provide coaching and training to subordinates.
  • Participate in ad-hoc projects and assist supervisor for projects assigned by management.

 

Job Requirements:

  • Bachelor degree with minimum 5 years’ experience in life claims operations of which 2 years supervisory experience.
  • Strong analytics with excellent problem solving skills.
  • Independent, proactive and able to work under pressure and meet challenges.
  • Superb command in written and spoken Chinese and English.

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