Our Client:
The Cashier in the Insurance Customer Service Center processes financial transactions, handles customer inquiries, and ensures compliance with Anti-Money Laundering (AML) regulations.
This role combines cashier duties with AML expertise to support operational integrity.
Job Description:
- Accurately process payments, premiums, and refunds for insurance products and services.
- Conduct AML checks, verify client identities, and report suspicious activities to ensure regulatory adherence.
- Address client inquiries, resolve payment issues, and provide clear information on insurance products.
- Maintain accurate transaction records and documentation for audits and compliance reviews.
- Work with customer service and compliance teams to streamline processes and enhance client experiences.
Job Requirements:
- High diploma or above in finance or related field preferred.
- 1-2 years of experience as a cashier or in customer service with specific AML compliance experience.
- Strong attention to detail and accuracy in handling financial transactions.
- Knowledge of AML regulations and KYC (Know Your Customer) procedures.
- Excellent communication and interpersonal skills for client interactions.
- Proficiency in Microsoft Office and point-of-sale systems; familiarity with insurance software a plus.
- Ability to work in a fast-paced environment and manage multiple tasks.