Our Client:
The POS Leader ensures high-quality service in policy administration and manages the team effectively.
Job Description:
- Lead the team to meet service standards.
- Create and implement policies that follow company rules.
- Analyze data to spot trends and risks.
- Review team performance and provide training.
- Identify areas for digital improvements and automation.
- Participate in new product development and support system upgrades.
- Maintain good relationships with distribution channels and conduct agency visits.
Job Requirements:
- University Graduate or above.
- Minimum 8 years of relevant experience in policy administration in life insurance business.
- Independent, strong analytical and execution with excellent communication and people skills.
- Able to work under pressure and meet challenges.
- Excellent Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)