Oversee and be responsible for the sections under management with the objective of building the digital training strategy through formulating medium/ long-term plans with stockholders and formulate the training strategy for regulatory requirements to deliver results.
Job Description:
- Identify the training needs of channel’s sales platform and develop training programs to better equip the sales people with professional knowledge and ethical selling skills.
- Develop training strategies to supports partners’ distribution initiatives.
- Design the training materials and deliver trainings for targeted audience.
- Increase new producers’ activities and productivity by introducing “activity” elements in / or post-classroom training / follow up, supported by AE / Wholesalers.
- Coordinate with Channel Heads to develop training and development plan for AE / Wholesalers to better equip their knowledge and skillset to perform.
- Promote the “Protection” concepts to the sales platform to drive the sales of protection products fulfilling customers’ life stage insurance needs.
- Coordinate with Company Training Division / external trainer for specific training support and programs and manage the effectiveness of such programs.
- Be responsible for CPD course accreditation and arrangement supporting all channels
- Develop long-term plans and strategies with the Supervisor and Department Head on training structure, organization, policies, programs, budget, staff development, services and practices in order to accomplish the Department mission / quality objectives.
- Partner with the Supervisor in formulating annual business plan and be responsible and accountable for the implementation of such
Job Requirements:
- University graduate with minimum of 10 years relevant working experience in the insurance industry and of which 5 years at managerial capacity.
- Knowledge and understanding on the multi-channel distribution platform, business nature, management structure and insurance business environment.
- Good training sense in terms of course development, design and evaluation
- Excellent presentation, communications, and facilitation skills
- Proficient in written & spoken English