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China-LATAM Commercial & Operations Manager – Freight Forwarder

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Retail & General
Job Ref. SPGHK1408202603801
Location Hong Kong
Date posted 2026-08-14

Our Client:

A freight forwarding firm with offices across Latin America, Cameroon and the United States, transforming logistics into strategic business advantage.

Job Description:

  • Negotiate freight rates, capacity and service terms with carriers, airlines and LATAM agents, control costs and safeguard profit margins for China-LATAM export shipments.
  • Handle booking arrangements, resolve operational troubles and offer urgent escalation support for shipment delays and service disruptions for Chinese exporters.
  • Develop and sustain long-term partnerships with domestic exporters, logistics suppliers and overseas counterparts to expand business resources.
  • Assist in bidding projects, bulk shipment businesses and key client maintenance, serving as the primary liaison for Chinese exporters prior to confirmed bookings.
  • Collaborate closely with commercial, customer service and operations teams across Latin America to align workflows and deliver consistent operational quality.

Job Requirements:

  • Bachelor’s degree in Logistics, International Trade, Supply Chain or related disciplines; 3–5 years of freight forwarding experience focusing on China-Latin America export shipping business.
  • In-depth familiarity with China-LATAM trade routes and export workflows, with solid experience cooperating with exporters, carriers, airlines and logistics partners.
  • Outstanding negotiation and supplier management skills, capable of controlling costs, securing competitive pricing and safeguarding profit margins.
  • Able to cope with tight schedules and shipment emergencies efficiently, equipped with commercial awareness and customer-centric service mindset.
  • Proficient in written and spoken English, adept at cross-cultural communication; willing to extend working hours to coordinate with Latin American teams across time zones.

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